To connect the microphone, plug the

TeachScribe determines the what child to tag an observation transcript against by listening out for the child's name within the observation. This means that if you wanted to make an observation about George, you would need to say George's name in the observation.

The AI is smart however, so if you initially make a mistake, or forget to say a child's name, as long as you clarify what you meant at the end of the observation, it will still tag it to the correct child.

For example, the following would be valid observations, and tagged against George:

However an invalid observation would be:

You can also make speak about the activities of more than one child and TeachScribe will generate different observations for each child based on the actvities which they performed.

For example if you said "George was tidying away the toys and oh I can just see Jack and Emily playing with a ball in the playground, he's showing a big improvement in his throwing skills." then three observations would be created.

This can be helpful if there's a group activity and you want to record the activities of all the different children at once.

If the AI doesn't know what child to tag the observation transcript to, it'll add the transcript to the "needs review list" and you will be able to manually assign it to one or more children later on. You can find out more about observations needing review here.

You should include as much detail as you think best in an observation. The use of AI doesn't change anything in that sense. As always though, it paints a fuller picture of a child's activities when observations contain enough detail, and this will help the AI link it to the correct goals and summarise it.

No, it doesn't matter if you make a mistake while recording, it can easily be recovered from, you can either:

For example, if you say:

"George was playing with the fire engine set and set off the fire alarm before pushing the fire engine out of the station, oh wait no sorry i meant that he beeped the horn on the toy fire station"

Then the AI will determine that what actually happened was that George was playing with the fire engine set and beeped the horn on the toy fire station before pushing the fire engine out of the station. It won't include the mistake about saying he set off the fire alarm.

You should wait 10 seconds between different observations so we can determine that it is in fact a different observation.

If an observation with a mistake does get through, you can edit the observation or you can delete the observation. More details on how to edit or delete an observation can be found here.

To record observations for multiple classrooms at once, first start a recording session and then click the "add class to session" button shown below.

You will then be displayed with a list of classrooms to choose from. Select another class by clicking on it.

If there is a name clash, for example there is a child called George in both classrooms, you will need to give each George a nickname. If they don't have a nickname normally we would reccomend setting the nickname to their first and last name, or their first name and initial. For example set their nicknames to George M and George L, or George Michael and George Lucas.

You will need to use their Nicknames whenever you're making observations for them in an environment where there are two Georges present. When you go back to making single class observations you can refer to them either by their name or their nickname.

If you accidentally make an observation for just "George" instead of George M or George L whilst in free flow, then the observation will be added to the class's review queue for you to review at a later point and decide which child you were referring to.

Observations may take up to a minute to appear in the app. If more than a minute has passed between making an observation and it not coming up in the app, there's a few things you can check.

Check you were speaking in to the correct part of the microphone. You should only ever speak in to the top part of the microphone. This is because that is where the microphone actually listens to sound from. If you speak in to the side or the bottom your voice may not be picked up.

Ensure you're holding down the push to talk button for the whole duration of the recording. If you don't the microphone will mute up and the observation will be cut off halways through and the AI determine it was a mistaken observation and not show it.

Consider whether your iPad was connected to the internet when you made the observation, and check if it's currently connected to the internet. Whilst you can make observations when the iPad isn't connected to the internet, to process them it does require an internet connection. If an observation is made whilst the iPad doesn't have an internet connection, it will upload in the background at some point after the internet connection to the iPad is restored (usually within 5 minutes). Similarly, if the iPad currently doesn't have an internet connection, no new observations can be displayed as it doesn't have the ability to fetch them.

Did you make the observation in a noisy environment? Whilst the noise cancellation on the microphones shouldn't cause the observation to fail, it could be a factor to consider. If you think this might be the case please get in touch with [email protected] and we can review what occured.

Check that your microphone and receiver is working. Make sure the receiver is plugged in to your iPad, that you're holding down the push to talk button on the microphone when you're making an observation, and that when you do hold down the push to talk button, the microphone is recording your voice properly. You can check that the microphone is recording your voice correctly by going in to the "Voice Notes" app on your iPhone and speaking in to it and checking that your voice is indeed recorded.

Check that the place you're recording observations from is in range. Similar to the last step, open up the "Voice Memos" app on your iPad and start a recording, then go to the spot where you recorded the observation that didn't appear from. Speak in to the microphone for a few seconds and then start walking back towards the iPad while continuing to speak. Stop the recording and listen to it back, was your voice cutting out at the place where you recorded the observation, or was it clear what you were saying all throughout. If your voice was uninteligible at the spot you recorded the observation and was getting clearer as you walked towards the iPad, then it's likely that the observations weren't appearing as you were out of range. For more information on the range of the microphones and how to work out where you can make observations from in your setting check out this article here.

You can also check if the observation is showing in the "Needs Review" list (shown below). If the observation is in the needs review list, you will need to click on it to review it to resolve the issue which is presenting. More information on reviewing observations can be found here.

If you're still not sure why the observations didn't appear please get in touch with [email protected] and we'll get back to you ASAP to help determine what happened and fix it.